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Had my EZPass tag stolen. Didn't know it until I was charged $71 by the thief. Asked EZPass to take a picture of the thief's car so I can get my money back, or see who stole the tag. No. Does EZPass have an ivestigative unit? No. Will they share information with the Police Department? No.

Evidentally, all they can do is kill the tag and I have no chance at recouping my losses.

They have all the technology they need, just refuse to use it...

Reason of review: Poor customer service.

Location: Philadelphia, Pennsylvania

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Guest

I don't understand how EZ pass is allowed to continue to abuse people and be extremely rude to them. I had a problem with EZ pass.

A supervisor was yelling at me I hung up on him. I called Governor Cuomo no response from his office.

Guest

Same thing happened to me!

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